Privacy Policy

Your privacy matters to us. Learn how Shraxelldhun protects and handles your information.

Last updated:

Introduction

Shraxelldhun is committed to protecting your privacy when you browse our handmade accessories collection, contact us with inquiries, or interact with our website at shraxelldhun.ddd. This Privacy Policy explains how we collect, use, and safeguard your personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and any applicable provincial legislation.

Accountability

Shraxelldhun is responsible for the personal information under its control. We have designated a person accountable for our privacy practices. For privacy-related inquiries or to exercise your rights, you may contact us using the details in the “Contact Us” section below.

Information We Collect

When you interact with shraxelldhun, we may collect the following types of information related to your interest in our handmade accessories:

  • Personal identification information (name, email address) when you contact us about our accessories
  • Communication data when you send us messages about custom accessory orders or inquiries
  • Technical data including IP address, browser type, and device information when browsing our accessory collections
  • Usage data about how you navigate our website and view our handmade pieces

How We Use Your Information

We use the information collected for the following purposes related to our handmade accessories business:

  • To respond to your inquiries about our handcrafted necklaces, bracelets, earrings, and other accessories
  • To process and fulfill custom accessory orders
  • To improve our website and accessory presentation
  • To send relevant updates about new handmade collections (with your consent)
  • To comply with legal obligations related to our accessory business

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, to respond to your requests, to comply with legal obligations, or as required by Canadian law. When information is no longer needed, we securely delete or anonymize it.

Data Protection

We implement appropriate technical and organizational measures to protect your personal information. Your data related to accessory inquiries and orders is stored securely and accessed only by authorized personnel at shraxelldhun. We limit collection to what is necessary for the identified purposes.

Third-Party Services and Disclosure

Our website may use third-party services for analytics and functionality. These services have their own privacy policies, and we encourage you to review them. We do not sell your personal information to third parties. We disclose personal information only for the purposes described in this policy or as required or permitted by Canadian law. If we transfer data to service providers, we take reasonable steps to ensure they protect your information in line with Canadian privacy standards.

Your Rights

Under PIPEDA and applicable Canadian law, you have the right to:

  • Access the personal information we hold about you and receive an account of its use and disclosure
  • Request correction of inaccurate or incomplete information
  • Request deletion of your information where appropriate
  • Withdraw consent for collection, use, or disclosure of your information (subject to legal or contractual restrictions)
  • Challenge our compliance with privacy principles and file a complaint with the Office of the Privacy Commissioner of Canada if you are not satisfied with our response

We will respond to your requests in accordance with applicable Canadian law and within reasonable timeframes.

Contact Us

If you have questions about this Privacy Policy or how we handle your data at shraxelldhun, please contact us:

  • Address: 630 Shannonville Rd, Shannonville, ON K0K 3A0, Canada
  • Phone: +1 888 288 7131
  • Email: infocenter@shraxelldhun.world

Marketing Communications (CASL)

If we send you commercial electronic messages (e.g., promotional emails or newsletters), we comply with Canada’s Anti-Spam Legislation (CASL). We will only send such messages with your consent (express or implied where permitted). Every commercial message will include our contact information and a clear, working way to unsubscribe. We will honour unsubscribe requests within 10 business days.

Consent

We obtain your meaningful consent before collecting, using, or disclosing your personal information, except where required or permitted by law. You may withdraw consent at any time, subject to legal or contractual constraints, by contacting us. Withdrawal may limit our ability to provide you with certain services.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or in Canadian law. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically. Significant changes may be communicated where appropriate.